Agent Alliance ~ STAFF & CONTACT US

Receptionist
	Bette Goff (bgoff@e-agentalliance.com) ext. 110

Group New Business
	Kristie Simon (ksimon@e-agentalliance.com) ext. 150

Group Wide Change
	Jennifer Blough (jblough@e-agentalliance.com) ext. 115

Individual New Business
	Kristi Porter (kporter@e-agentalliance.com) ext. 152

Renewal Certification
	Stacey Van Wynen (svanwynen@e-agentalliance.com) ext. 116

Claims Support
	Shariann Penman (spenman@e-agentalliance.com) ext. 111

Agent Administration & Commission
	Charlene Schwab (cschwab@e-agentalliance.com) ext. 112

Proposals
	June Wilson (jwilson@e-agentalliance.com)ext. 154

Medicare Annette Howell (ahowell@e-agentalliance.com) ext. 151
Companion Proposals & Sales Support
Shariann Penman (spenman@e-agentalliance.com) ext. 111

Help Desk
Charlene Schwab (cschwab@e-agentalliance.com) ext. 112

Field Support
	Dominic Siciliano (West Michigan) (dsiciliano@e-agentalliance.com) ext. 156
	Tammy Healey (Southern Michigan) (thealey@e-agentalliance.com) ext. 117

Communications
	Robin Good (rgood@e-agentalliance.com) ext. 113

Value Added Services
	24 hour turn-around on new business and renewal proposal requests.
	48 hour fax or telephone confirmation of all new business and group wide changes.
	Direct access to Agent Service Representatives for new business, group wide changes, claims, and commission inquiries (voice mail available upon request).
	Minimal voice mail - 2 hours return phone call guarantee if you leave a message.

Company Operations
President: John C. McClain, J.D. (jmcclain@e-agentalliance.com) Vice President: Patricia H. Siciliano, CEBS (psiciliano@e-agentalliance.com) Director of Operations: Christine M. Feuerstein (cfeuerstein@e-agentalliance.com)