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Agent Alliance is an authorized independent Managing Agent for Blue Cross® Blue Shield® of Michigan and Blue Care Network and a General Agent for Companion Life.
We are proud to commit to the following Agent Service Standards:
- Return telephone calls and emails in 60 minutes
- Request for Quotes are provided in 24 hours or less – usually same day
- New Enrollment processing – Group, Individual, or Medicare
- Initial status generated to agent within 24 hours
- Ongoing status communication as the enrollment processes through the BCBSM system to completion
- Group Wide Change status to agent within 48 hours of receipt, with an approval letter and final BCBSM rates email upon completion
- Rate Renewal Certification successfully completed 80% of the time within BCBSM timeframe
- The highest result of any authorized BCBSM Managing Agent
- This means your groups are much more likely to get the appropriate renewal rates the first time BCBSM releases rates
Agent Alliance BCBSM Sales Consultants
We Have Two Offices to Serve You
Grand Rapids: 2025 E.Beltline, Suite 404, Grand Rapids, MI 49546
Kalamazoo: The Chamber Building, 346 W. Michigan Ave., Suite 156, Kalamazoo, MI 49007
Phone: 616.719.4600 Fax: 616.940.4511 Toll Free: 888-313-9571